At Switchr.lu, Luxembourg's leading insurance comparison service, we've decided to launch a major innovation: a single request to receive several personalised insurance quotes. No more browsing through different insurers' websites and providing the same information several times. Here's how it works.
In a nutshell:
- Switchr launches a single application to receive several personalised insurance quotes, This eliminates the obstacle course of having to fill in a different form on each insurer's website.
- The process can be summed up in four simple steps: you enter your details just once, choose the insurers you wish to work with, submit your request and receive quotes directly by email., with priority treatment for Switchr partners.
- You save 85% of your time: what used to take 45 minutes for three quotes now takes 1 minute., It also increases your chances of finding the most suitable insurance by making it easier to compare.
Table of contents
No more obstacle course
Until now, comparing insurance policies has meant having to go through a lot of hoops: filling in a different form on each insurer's website, providing documents that sometimes differ from one company to another, and waiting for scattered answers.
It was a time-consuming experience that discouraged even those most motivated to optimise their insurance policies.
«We regularly received feedback from users who were frustrated by the cumbersome nature of the process. They made an initial global comparison of the offers on Switchr, then had to contact each insurer individually and fill in 4 forms to obtain an initial quote. It was paradoxical: our mission was to simplify the process, not multiply the steps,» explains Yacine Sahnoune, CEO of Switchr.lu.
A revolution in four stages
Switchr's new insurance comparison service radically transforms the user experience in four simple steps:
- Users enter their information once only on a standardised form (information on the vehicle for car insurance, on the home for home insurance, on the family to be insured for supplementary health insurance, etc.).
- Users are then free to choose the insurers from whom they wish to obtain a quote. - they can select just one, as can all market players
- The request is sent to the insurance companies. Some undertake to process Switchr.lu requests as a matter of priority within a few hours of receipt of the request.
- The quotes then arrive directly in the user's mailbox (depending on the level of integration with the various insurers). If any information is missing, the user is contacted again by the insurers concerned to finalise the process.
This innovation is already available for the’car insurance, home, health, pension, balance outstanding and professional insurance.
An estimated time saving of 85%
The first users of the service report considerable time savings:
«I'm used to re-evaluating all my insurance policies every 2 or 3 years. Before, it easily took me 45 minutes to request three car insurance quotes. Now it's done in 1 minute,» says Marc, 34, a Switchr.lu user since the launch of the new service.
As well as saving time, it also improves the quality of the comparison: by simplifying the process, Switchr encourages consumers to request more offers, increasing their chances of finding the insurance best suited to their situation.
«Hundreds of users request insurance quotes every month via Switchr.lu».», This dynamic creates an emulation that benefits everyone: innovative insurers gain in visibility, and consumers can more easily compare cover, rates and exclusions for each insurance policy.«
Partnerships and greater clarity for optimum service
To ensure the best possible experience, Switchr is working closely to strengthen its links with the various Luxembourg insurance companies.
The service's insurance partners benefit from advanced technical integration that enables them to process requests quickly. They are committed to responding within a few hours (on working days), with priority handling of files. The customer experience is significantly smoother and faster.
Other insurers remain accessible via the service, with standard integration and the usual processing times.
Also, on the platform, each insurer is clearly identified with its average Google Reviews rating and its average response time, depending on its level of integration with Switchr.lu. This transparency allows users to make informed choices based on their priorities.
A response to the expectations of the Luxembourg market
This innovation is part of a wider drive to modernise the insurance sector in Luxembourg. In a market where consumers are increasingly demanding in terms of quality of service and transparency of offers, Switchr has positioned itself as the link between insurance tradition and the digital expectations of users.
«It's not about finding the best price. Most Switchr users are looking above all for enhanced insurance cover at a reasonable price. This new tool is designed to make it easier for them to get that, on all the main insurance products», explains Yacine Sahnoune.
The service will be gradually enhanced over the coming months with new features to improve the user experience.
Discover the new Switchr insurance quote comparison experience - select your product on our page Insurance.
