If you notice a fraudulent payment on your bank account or if you have been a victim of theft, block your card immediately.
If you wish to contact your bank advisor or obtain information, here is how to reach BIL:
All BIL contact information is available at this page.
To open a BIL account, you have two options:
We advise you to compare the best bank account offers in Luxembourg before opening an account.
If you wish to send a complaint or a registered letter, this is the address to use:
Banque Internationale à Luxembourg S.A.
69, Route d'Esch
If you have been the victim of a theft or fraudulent payment, block your card immediately by calling +352 4910-10 or by visiting BILnet to block it online. Then, inform your bank advisor: he or she will take care of the reimbursement of the sums fraudulently debited, and will order a new card for you.
You can apply for an appointment online and then go to a branch to open your account, or open an account online directly on the bank's website. However, we recommend that you compare the bank accounts in Luxembourg before opening one.
If you have a complaint or wish to send a registered letter, you can send it to the bank's head office: Banque Internationale à Luxembourg S.A.69, Route d'Esch, L-2953 Luxembourg