Banque Internationale à Luxembourg (BIL) - Current bank account, savings account, car loan, building loan, personal loan

BIL: contact information and banking offers

BIL is one of the leading banks in Luxembourg. Here is all the information you need to know.

All BIL contact information

How do I block my bank card?

If you notice a fraudulent payment on your bank account or if you have been a victim of theft, block your card immediately.

  • By phone, contact this number to block your card: +352 4910-10
  • By Internet, go to your space BILnet to block your card online
  • Inform your bank advisor that you have just blocked your means of payment: he or she will inform you of the procedure for requesting a refund, and will order a new card for you.

How to contact BIL?

If you wish to contact your bank advisor or obtain information, here is how to reach BIL:

All BIL contact information is available at this page.

How to open a BIL account?

To open a BIL account, you have two options:

  1. Request an appointment online, make an appointment with an advisor, then open your account
  2. Open your account online, by visiting the BIL website

We advise you to compare the best bank account offers in Luxembourg before opening an account.

The address of the Banque Internationale à Luxembourg

If you wish to send a complaint or a registered letter, this is the address to use:

 

Banque Internationale à Luxembourg S.A.
69, Route d'Esch
L-2953 Luxembourg

 

Current account offers

Here are the accounts offered by the bank to reduce your banking costs in Luxembourg.
BIL
General Tariff
2.50€/month
Unlimited EUR transfers
✔️ Current account
✔️ VPay included
✔️ Unlimited ATM withdrawals BIL
2.50€/month
BIL
BIL Direct
0.00€/month
Unlimited EUR transfers
✔️ Current account
✔️ VPay included
✔️ Unlimited ATM withdrawals BIL
✔️ Account exclusively online
✔️ 1 free external withdrawal/month in EUR (SEPA zone)
✔️ 25% discount on the BIL Visa Classic card
0.00€/month
BIL
✔️ Current account
✔️ VISA Gold included
✔️ Unlimited ATM withdrawals BIL
✔️ Savings account included
✔️ 1 free external withdrawal/month in EUR
✔️ Preferential rates (overdrafts, loans)
✔️ Travel insurance
8.50€/month
BIL
Gold (-30 years)
0.00€/month
Unlimited EUR transfers
✔️ Current account
✔️ VISA Gold included
✔️ Unlimited ATM withdrawals BIL
✔️ Savings account included
✔️ 1 free external withdrawal/month in EUR
✔️ Preferential rates (overdrafts, loans)
✔️ Travel insurance
0.00€/month
BIL
✔️ Current account
✔️ VISA Platinum included
✔️ Unlimited ATM withdrawals BIL
✔️ Savings account included
✔️ 1 free external withdrawal/month in EUR
✔️ Preferential rates (overdrafts, loans)
✔️ Travel insurance
✔️ Medical coverage and benefits
18.00€/month

Apply for a car loan

This is the rate offered by the bank for a loan to buy a car.

Taking out a consumer loan

Here are the personal loan rates currently offered by the bank.

Taking out a home improvement and renovation loan

If you want to do some work on your house or flat, here are the BIL rates.

Frequently Asked Questions (FAQ)

How do I block my BIL card?

If you have been the victim of a theft or fraudulent payment, block your card immediately by calling +352 4910-10 or by visiting BILnet to block it online. Then, inform your bank advisor: he or she will take care of the reimbursement of the sums fraudulently debited, and will order a new card for you.

How to contact BIL?

You can call the +352 4590-5000 (Monday to Friday from 8.30am to 6pm). If you wish to write an email, please use the following address contact@bil.com

How to open a bank account with BIL?

You can apply for an appointment online and then go to a branch to open your account, or open an account online directly on the bank's website. However, we recommend that you compare the bank accounts in Luxembourg before opening one.

How to write a letter to BIL?

If you have a complaint or wish to send a registered letter, you can send it to the bank's head office: Banque Internationale à Luxembourg S.A.69, Route d'Esch, L-2953 Luxembourg

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