Eltrona Internet, TV and mobile provider in Luxembourg

Eltrona: address, contact details, Internet, TV and mobile offers

Eltrona is one of the leading Internet service providers in Luxembourg.
The company also offers TV and mobile packages.

Contact Eltrona support

Who is Eltrona?

Founded in 1969 in Luxembourg, Eltrona was a pioneer in cable networks in the Grand Duchy. Since then, Eltrona has extended its range of services to include very high-speed Internet, as well as fixed and mobile telephony.

With its own network, Eltrona is the only operator to provide an alternative Internet and television network throughout Luxembourg and to offer very high-speed broadband access on 85% in the country.

The company has a team of 145 employees in Luxembourg.

How do I contact Eltrona customer service?

There are two ways to contact us if you have a problem with your Eltrona Internet, TV or mobile offer:

Eltrona's address in Luxembourg

If you would like to meet an Eltrona advisor or ask for assistance, you can visit our shops. 

Here are the Eltrona addresses in Luxembourg:

Luxembourg Centre
17, rue Chimay L-1333 Luxembourg
Opening hours: Tuesday to Saturday, 9.30 a.m. to 1.30 p.m. and 2.30 p.m. to 6.30 p.m.

Luxembourg Hollerich
4-8, rue de l'Aciérie L-1112 Luxembourg
Opening hours: Monday to Saturday, 9.30 a.m. to 6.30 p.m.

Ech-sur-Alzette
28-32, rue du Canal L-4050 Esch-sur-Alzette
Opening hours: Monday to Saturday, 9.30 a.m. to 1.30 p.m. and 2.30 p.m. to 6.30 p.m.

MediaMarkt Belval
7, Av. du Rock'n'Roll L-4361 Esch-Belval
Opening hours: Monday to Friday, 10am to 1.30pm and 2.30pm to 7pm
Saturday from 9am to 12pm and from 1pm to 6pm

A complete list of Eltrona shops can be found at the bottom of this page. this page.

If you wish to send a letter to Eltrona, you can send it to the address of their headquarters:

 

Eltrona Interdiffusion S.A.

4-8, rue de l'Aciérie
L-1112 Luxembourg

 

Eltrona's current Internet offers

All the best Internet offers and promotions currently available from Eltrona in Luxembourg.
Eltrona
GIGA Internet
49.00€/month
✔️ Installation included
✔️ Modem included
✔️ No obligation
✔️ WiFi diagnostics
49.00€/month

Eltrona's TV and Internet offers

The best fibre and TV packages offered by Eltrona in Luxembourg.
Eltrona
Internet GiGA & TV+
78.00€/month
✔️ 4 devices simultaneously
✔️ 200h recording time
✔️ Option pause, replay, record
✔️ Installation included
78.00€/month

Eltrona's mobile packages in Luxembourg

A selection of mobile packages currently offered by Eltrona.
Eltrona
M
9€/month
✔️ 60 Minutes, 60 SMS
✔️ 1 GB National + Europe
✔️ No obligation
❌ Limited calls
❌ Limited data
❌ SIM order: 15€.
9€/month
Eltrona
L
20€/month
✔️ 200 Minutes, 200 SMS
✔️ 10 GB National + Europe
✔️ No obligation
❌ Limited calls
❌ Limited data
❌ SIM order: 15€.
20€/month
Eltrona
XL
36€/month
✔️ 500 Minutes, 500 SMS
✔️ 40 GB National + Europe
✔️ No obligation
❌ Limited calls
❌ Limited data
❌ SIM order: 15€.
36€/month

Frequently Asked Questions (FAQ)

What is Eltrona in Luxembourg?

Eltrona is a telecommunications operator in the Grand Duchy. The company offers Internet subscriptions, TV-Internet packages and mobile packages.

How do I contact Eltrona's customer service in Luxembourg?

You can write an email to Eltrona at service-clients@eltrona.lu. You can also contact customer service by phone at +352 499 466 888 (every day of the week, except Sunday). Eltrona customer service is available Monday to Friday from 8am to 8pm and Saturday from 9am to 5pm.

How to write to Eltrona in Luxembourg?

You can send your letter to the following address Eltrona Interdiffusion S.A., 4-8, rue de l'Aciérie, L-1112 Luxembourg

What are Eltrona's TV, Internet and mobile subscriptions in Luxembourg?

This page contains a selection of Internet, TV and mobile packages offered by Eltrona in Luxembourg. Each offer indicates the price, the additional costs and the features offered in the contract.

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