The company was created in 1996, at the beginning of the Internet in Luxembourg. It has made its mark by offering a whole range of Internet and telephony services for professionals. Visual Online now also offers Internet and TV subscriptions for individuals.
Visual Online is majority owned by the POST group, which is also a provider of Internet, TV and telephone services.
There are several ways to contact the supplier's customer service. First of all, make sure that the answer to your question is not on the Visual Online help centre.
If this is not the case, you can contact an agent of the company...
You can also connect to your online space to manage your subscriptions, invoices and requests.
Written requests to Visual Online can also be sent by post to the address of the supplier's headquarters:
Visual Online S.A.
6 Goell Street
Visual Online (or "VO") is an Internet and TV provider in Luxembourg. It has a smaller market share than its main competitors (Tango, Orange, Eltrona). However, the provider is majority owned by the POST group.
For any request or complaint, you can write to the following postal address Visual Online S.A., 6 Rue Goell, 5326 Contern, Luxembourg.
Visual Online offers a number of fibre packages and a number of pay-as-you-go TV subscriptions. You can find them on this page, or directly on the provider's website.