Visual Online Internet, TV and mobile provider in Luxembourg

Visual Online : customer service contact, Internet offers and TV subscriptions

Visual Online is an Internet service provider in Luxembourg.
The company also offers TV packages.

Contact Visual Online customer service

Who is Visual Online?

The company was created in 1996, at the beginning of the Internet in Luxembourg. It has made its mark by offering a whole range of Internet and telephony services for professionals. Visual Online now also offers Internet and TV subscriptions for individuals.

Visual Online is majority owned by the POST group, which is also a provider of Internet, TV and telephone services.

How do I contact Visual Online support?

There are several ways to contact the supplier's customer service. First of all, make sure that the answer to your question is not on the Visual Online help centre.

If this is not the case, you can contact an agent of the company...

You can also connect to your online space to manage your subscriptions, invoices and requests.

Visual Online's address in Luxembourg

Written requests to Visual Online can also be sent by post to the address of the supplier's headquarters:

 

Visual Online S.A.

6 Goell Street
5326 Contern
Luxembourg

 

Visual Online's Fibre Internet offers

Here is a selection of fibre subscriptions offered by the provider in Luxembourg.
Visual Online
Fibre S
39.9/mo.
✔️ Wifi-6
❌ Installation fee : 129
✔️ Fixed telephone line
✔️ Private and unfiltered internet
✔️ Ready for VOtv
39.9€/month
Visual Online
Fibre M
49.9/mo.
✔️ Wifi-6
❌ Installation fee : 129
✔️ Fixed telephone line
✔️ Private and unfiltered internet
✔️ Ready for VOtv
49.9€/month
Visual Online
Fibre L
58/mo.
✔️ Wifi-6
❌ Installation fee : 129
✔️ Fixed telephone line
✔️ Private and unfiltered internet
✔️ Ready for VOtv
58€/month
Visual Online
XL Fiber
49.9/mo.
✔️ Wifi-6
❌ Installation fee : 129
✔️ Fixed telephone line
✔️ Private and unfiltered internet
✔️ Ready for VOtv
49.9€/month
Visual Online
Fiber XXL
72/mo.
✔️ Wifi-6
❌ Installation fee : 129
✔️ Fixed telephone line
✔️ Private and unfiltered internet
✔️ Ready for VOtv
72€/month

TV and Internet offers

A selection of Internet and TV packages offered by Visual Online.

Frequently Asked Questions (FAQ)

What is Visual Online in Luxembourg?

Visual Online (or "VO") is an Internet and TV provider in Luxembourg. It has a smaller market share than its main competitors (Tango, Orange, Eltrona). However, the provider is majority owned by the POST group.

How do I contact Visual Online's customer service?

If you are looking to contact Visual Online customer support, you can write an email to support@vo.lu or contact the following telephone number (+352) 42 44 11 91. The solution to your problem can also be found on this help desk on the supplier's website.

How to write to Visual Online in Luxembourg?

For any request or complaint, you can write to the following postal address Visual Online S.A., 6 Rue Goell, 5326 Contern, Luxembourg.

What are Visual Online's Internet and TV offers in Luxembourg?

Visual Online offers a number of fibre packages and a number of pay-as-you-go TV subscriptions. You can find them on this page, or directly on the provider's website.

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