Fire Insurance Luxembourg: cover, compensation and prevention in 2026

Fire insurance protects your home and belongings against damage caused by fire, explosion, lightning and electrical surges. In Luxembourg, it is automatically included in the comprehensive home insurance policies offered by the 4 authorised insurers (LALUX, Foyer, AXA, Baloise). Since 1 January 2023, smoke detectors have been compulsory in all dwellings under the law of 6 December 2019. Compensation is generally paid at replacement value for recent items, with no excess in the vast majority of Luxembourg policies.

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Fire cover: what is included

Fire insurance is the fundamental guarantee of any home insurance policy in Luxembourg. It is included in the basic plans of each of the four insurers authorised by the Commissariat aux Assurances (CAA): LALUX easyPROTECT Habitation, Foyer mozaïk, AXA OptiHome and Baloise Home.

Fire cover protects against damage caused by fire, explosion, lightning and electrical surges. It covers both your building (walls, roof, fixed installations) and your contents (furniture, appliances, personal belongings). It applies whether you are an owner or a tenant — though the elements covered differ depending on your status.

🏠 Building and structure

Load-bearing walls and partitions, roof and framework, floors and coverings, electrical and plumbing installations, joinery (doors, windows), garage and outbuildings.

🛋️ Contents and equipment

Furniture and bedding, household appliances, multimedia equipment, clothing and personal effects, fitted kitchen, decorative items and utensils.

⚡ Covered events

Fire and smoke, explosion and implosion, direct or indirect lightning strike, electrical surges, water damage from firefighting, demolition and clearance costs.

💼 Additional covered costs

Expert fees, temporary rehousing costs if the property becomes uninhabitable, loss of rental income for landlords, architect fees for reconstruction, on-site security and safeguarding.

Sources: official websites of LALUX, Foyer, AXA Luxembourg, Baloise Luxembourg — June 2026.

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Covered and excluded causes of fire

Luxembourg fire insurance covers a wide range of accidental or unintentional causes. Knowing exactly what is and is not covered helps you avoid unpleasant surprises when making a claim.

Accidental fire

Accidental fire accounts for the vast majority of covered claims. This refers to any fire that breaks out unintentionally: a pan left on the hob, an overturned candle, a short circuit in a faulty socket, a plugged-in iron left unattended, or a chimney fire that spreads beyond the fireplace. These everyday incidents are covered by your insurance, even if they result from your own negligence.

Negligence is covered, but not deliberate acts. If you intentionally start a fire, the insurer will refuse any compensation and may pursue criminal charges for fraud. Expert investigations are designed to detect deliberately caused losses.

Lightning and electrical surges

Lightning striking your home or its installations directly is covered: fire following the impact, damage to roof elements, damage to electrical installations. Electrical surges caused by a storm are also covered, even without a direct lightning strike on the building. With Foyer mozaïk, damage to electrical appliances (fridge, television) caused by lightning or a power surge is explicitly included in the basic fire cover. AXA OptiHome also includes an « electrical damage » guarantee in its plans.

Explosion and implosion

Any accidental explosion is covered: a gas cylinder exploding, a boiler bursting, a blast caused by a gas leak, aerosols stored too close to a heat source. Implosion (a sudden inward collapse) is also covered under Luxembourg policies.

Criminal fire and malicious damage

If your home is the victim of arson or vandalism, you are covered. Foyer mozaïk explicitly includes terrorist attacks, acts of terrorism, sabotage, vandalism and malicious damage in its basic cover. In the event of arson, you must report the incident to the Grand Ducal Police and send a copy of the police report to your insurer to trigger the compensation process.

Cause of fire Cover Conditions
Accidental fire (hob, candle, electrical socket…) ✓ Covered Negligence covered · Deliberate acts excluded
Chimney fire spreading beyond the fireplace ✓ Covered Annual chimney sweep often required — check your local bylaws
Electrical short circuit ✓ Covered Non-compliant installations: check policy conditions
Direct or indirect lightning ✓ Covered Electrical damage to appliances: included in most policies
Gas or boiler explosion ✓ Covered Maintenance not required but recommended
Arson / vandalism ✓ Covered Police report mandatory
Intentional fire (fraud) ✗ Excluded No compensation · Criminal prosecution possible
War, invasion, insurrection ✗ Excluded Standard exclusion across all home policies

Source: comparative analysis of LALUX, Foyer, AXA, Baloise cover — June 2026.

Exclusions and limitations to be aware of

Like any insurance product, fire cover contains exclusions set out in your general conditions. These vary slightly between Luxembourg insurers, but some are common to all policies.

Deliberate acts

No insurer covers a fire deliberately started by the policyholder. If an expert assessment establishes that the fire was intentional, you will receive no compensation and may face criminal prosecution for fraud and wilful destruction of property.

War and civil unrest

Damage caused by an act of war, invasion or insurrection is excluded from standard policies. However, acts of terrorism and vandalism are covered by several Luxembourg insurers within their basic cover (notably Foyer mozaïk, which includes them explicitly).

Undeclared hazardous materials

If you store flammable or explosive materials in significant quantities without having declared this to your insurer, and these materials contribute to the cause or severity of the loss, compensation may be reduced or refused. A general tolerance applies to normal domestic quantities, such as heating oil.

Items subject to caps or exclusions

Valuables (jewellery, works of art, collections, luxury watches) are often subject to caps under standard policies. Cash and banknotes are generally excluded or covered up to a very limited amount. Registered motor vehicles never fall under home insurance — they are covered by car insurance.

Tip: If you own valuables (jewellery, watches, artwork, collections), consider a « valuables » extension available as an option with all four Luxembourg insurers. This guarantee allows each item to be individually insured following a valuation, with no overall cap, and also covers theft.

Filing a fire insurance claim

A prompt and thorough claim notification directly affects the quality of your compensation. In Luxembourg, the procedure follows precise rules that are important to respect to avoid any refusal or delay in processing.

Notification deadline: 8 days

You have a maximum of 8 days from the discovery of the fire to notify your insurer. This is the standard deadline stipulated in the general conditions of LALUX, AXA and Foyer policies in Luxembourg, in line with local market practice. This period runs from the moment you become aware of the loss — not necessarily from the day of the fire if you were away at the time.

Failing to respect the 8-day deadline stipulated in your policy may result in a reduction or refusal of compensation. If circumstances prevent you from making a full declaration (hospitalisation, shock), at minimum notify your insurer by telephone within the deadline, then complete the written notification in a second step.

6-step claims procedure

1

Secure the premises and alert the emergency services

Call the fire brigade on 112 if the fire is still active. Evacuate the occupants and switch off electricity and gas if this can be done safely. The Corps grand-ducal d’incendie et de secours (CGDIS) responds free of charge, 24/7.

2

Photograph and document all damage

Once safety is assured, photograph all damage from every angle: building, contents, soot marks, structural damage. This visual evidence will be essential for the expert assessment.

3

Keep all damaged items

Do not discard anything before the insurer’s expert visits. The expert must be able to inspect the damage in person. Moving or disposing of items before the visit may weaken your compensation claim.

4

Contact your insurer within 8 days

By phone, email or registered letter. All Luxembourg insurers offer a 24/7 claims hotline. Have your policy number, date and time, and the address of the loss to hand.

5

Submit the full written claim

Complete the form provided by your insurer with: a precise description of the circumstances, a detailed list of damaged items with estimated values, photos, the CGDIS intervention report if available, and purchase receipts for recent items.

6

File a police report if arson is suspected

If malicious intent is suspected, report the incident to the Grand Ducal Police and send a copy to your insurer. This step is essential to trigger compensation for an arson claim.

Compensation and timelines

The Luxembourg compensation system has several favourable characteristics: no excess in virtually all policies and the possibility of being compensated at replacement value for recent items. Here is how it works in practice.

No excess: a Luxembourg peculiarity

In Luxembourg, the excess is generally zero for home insurance — a very favourable feature for policyholders, confirmed by AXA Luxembourg themselves. Unlike in France or Belgium, Luxembourg insurers do not apply a standard excess. You are reimbursed from the very first euro of damage. This is why premiums in Luxembourg are on average 20% higher than in France or Belgium: insurers offset the absence of an excess through slightly higher premiums.

Replacement value vs. actual cash value

Luxembourg insurers offer two methods of compensation. Actual cash value takes into account the depreciation of your belongings: a sofa purchased for €2,000 eight years ago will be compensated at its current value, applying a depreciation coefficient determined by the expert.

Replacement value cover allows you to replace your belongings with equivalent new items, with no depreciation deducted. Baloise, for example, offers a « Replacement at new value » option in its Home and GoodStart policies: if your sofa is destroyed in a fire, you receive the price of an equivalent new sofa. This guarantee is generally available as an option or included in the higher-tier plans of all four insurers.

Practical example — Kitchen destroyed by fire:
Replacement value at new: €30,000. Depreciation estimated by expert: 20%.

With replacement value cover: First payment of €24,000 (after depreciation deduction), then second payment of €6,000 (depreciation recovered) upon submission of replacement invoices. Total: €30,000.

Without replacement value cover: Single payment of €24,000 (actual cash value). The €6,000 depreciation remains your responsibility.

Indicative compensation timelines

Stage Indicative timeline Details
Claim notification D+0 to D+5 Maximum 8 days after discovery
Expert site visit D+7 to D+15 Insurer appoints an expert within 7–15 days
Expert report D+15 to D+30 Delivered within 2–4 weeks of the visit
Compensation offer D+30 to D+60 Costed proposal from the insurer
1st payment (actual cash value) D+60 to D+90 After offer acceptance · No supporting documents required
2nd payment (depreciation — replacement value only) Within 2 years On submission of paid repair/replacement invoices

Indicative timelines based on observed practice — June 2026. May vary depending on claim complexity.

A minor claim (damage under €5,000) may be settled within 30 to 45 days. A major fire (house partially or completely destroyed) requires a thorough assessment and may take 3 to 6 months before the first payment. The better documented your file from the outset (photos, detailed inventory, receipts), the faster the process.

Compulsory smoke detectors

Since 1 January 2023, the installation of smoke detectors has been compulsory in all Luxembourg dwellings under the law of 6 December 2019. This requirement aims to reduce the number of victims of domestic fires — in Luxembourg, an average of one person dies each year from toxic smoke inhalation, mainly at night when fires break out during sleep.

Mandatory locations

The law requires detectors to be installed in two types of area. First, in all escape routes: corridors, stairwells and entrance halls that allow occupants to leave the property in an emergency. Second, in all bedrooms, as fires at night are the most deadly — smoke does not wake victims but instead causes progressive poisoning. Detectors must bear the CE marking in accordance with European regulations.

Implementation timeline: The requirement has applied since 1 January 2020 for new builds. For existing dwellings or those with a building permit predating 1 January 2020, the requirement came into force on 1 January 2023. All Luxembourg dwellings should therefore have been equipped since that date.

Responsibilities: owner vs. tenant

Installation of smoke detectors is the responsibility of the property owner. It is up to the owner to ensure compliance and bear the cost (between €15 and €50 per detector for a compliant model). In the common areas of jointly-owned buildings, responsibility falls to the owners’ association.

Routine maintenance of detectors is the responsibility of the occupant (tenant, owner-occupier or other). This mainly consists of regularly testing the device and replacing batteries when low. The law does not provide for criminal penalties for non-compliance, but the owner bears civil liability for any damages resulting from the absence of a detector.

Impact on your insurance

The law of 6 December 2019 introduced a new clause into Luxembourg insurance contract law, theoretically allowing an insurer to strip a policyholder of their rights in the absence of a detector. However, according to the Association des Compagnies d’Assurances (ACA), Luxembourg insurers cover fire claims even if the property is not fitted with a detector, as the primary aim of the law is to save lives rather than financially penalise policyholders.

Installation advice

Beyond the mandatory locations, the CGDIS recommends installing detectors in the living room, utility room and home office. Installation is not recommended in the kitchen or bathroom (humidity and steam cause false alarms) or in the garage (exhaust fumes). Mount the detector on the ceiling, away from light fittings and ventilation outlets. Test it once a month and replace the batteries annually.

Domestic fire prevention

The best insurance is prevention. The CGDIS (Corps grand-ducal d’incendie et de secours) regularly raises awareness among the Luxembourg public about domestic hazards and records several hundred callouts each year for residential fires. Most are avoidable with a few simple habits.

Leading causes of domestic fire

Faulty electrical installations are the leading cause of domestic fire: overloaded extension leads, damaged wiring, outdated fuse boxes without residual current devices, defective appliances left plugged in. Cooking equipment ranks second: unattended cooking, overheated oil, tea towels left too close to the hob. Heating is also a significant risk in Luxembourg: unswept chimneys, flammable objects near a radiator, poorly maintained oil-fired boilers. Candles and smoking are responsible for many fires: an overturned candle, an insufficiently extinguished cigarette, smoking in bed.

Everyday prevention habits

🔌 Electricity

Never overload extension leads. Unplug appliances not in use at night. Replace damaged cables immediately. Have the electrical installation checked if your home is more than 20 years old.

🍳 Kitchen

Never leave cooking unattended. Keep tea towels and flammable items away from the hob. Never throw water on a pan fire — use a lid or fire blanket. Clean the extractor hood regularly.

🔥 Heating

Sweep chimneys and wood-burning stoves 1 to 2 times a year. A third of domestic fires in Luxembourg originate from unswept chimneys (CGDIS). Many communes require annual sweeping by local bylaws — check your commune’s requirements. Maintain at least 1 metre between a heater and any flammable objects. Service your boiler annually.

🕯️ Flames and smoking

Place candles on a stable, non-flammable surface. Always extinguish candles before leaving a room. Empty ashtrays into a metal container. Never smoke in bed.

Recommended safety equipment

A portable fire extinguisher (ABC type, minimum 6 kg) kept in an accessible location — kitchen or hallway — allows you to tackle a fire in its early stages. Luxembourg insurers reimburse extinguishers used during a covered claim. A fire blanket (1.2 m × 1.8 m) in the kitchen can smother an oil fire safely. A carbon monoxide (CO) detector is strongly recommended if you have a gas heating system, an oil-fired boiler or an open fireplace — CO is an odourless, colourless gas whose effects can be fatal.

The 4 insurers and their fire cover

All four authorised insurers in Luxembourg include fire cover in their comprehensive home insurance policies. Here are the key features of each offering, based on publicly available information as of June 2026.

Insurer Product Fire cover included Key features
LALUX
easyPROTECT
easyPROTECT Habitation ✓ Fire, explosion, lightning, smoke
✓ Electrical damage included
✓ Additional costs (rehousing, clearance)
24/7 assistance included (Home Assistance)
Zero excess
Replacement value option available
Foyer
mozaïk
mozaïk Habitation ✓ Fire and related perils
✓ Electrical damage included (lightning/surges)
✓ Terrorism, vandalism, malicious damage included
Modular structure (essentials + useful + add-ons)
Choice of compensation method
MyFoyer app for claims
Note: excess and depreciation rates may apply depending on cover
AXA
OptiHome
OptiHome (Active / Privilège) ✓ Fire and related perils
✓ Electrical damage included
✓ Firefighting water damage covered
Two plan levels (Active / Privilège)
AXA Assistance 24/7 included
Property damage and handyman assistance as options
Baloise
Home / GoodStart
Home (houses and flats) · GoodStart (flats, online) ✓ Standard fire cover
✓ Smoke, soot, explosion, implosion
✓ Additional costs included
GoodStart: 100% online sign-up in under 10 minutes
« Replacement at new value » option available
Claims management via My Baloise 24/7

Sources: official insurer websites — June 2026. For information purposes only. Please consult the general conditions for full contractual details.

Frequently asked questions

Is fire insurance compulsory in Luxembourg?

No, fire insurance (and home insurance more generally) is not legally compulsory in Luxembourg. However, it is systematically required by banks as part of a mortgage. In practice, virtually all homeowners and a large majority of tenants have home insurance that includes fire cover. It is integrated into the comprehensive policies of LALUX, Foyer, AXA and Baloise.

How long do I have to report a fire to my insurer?

You have a maximum of 8 days from the discovery of the fire to report the claim to your insurer. This is the standard deadline provided for in the general conditions of Luxembourg policies (LALUX, AXA, Foyer, among others). Failure to meet this deadline may result in a reduction or refusal of compensation. If you are unable to make a full declaration immediately, at minimum notify your insurer by telephone within the deadline, then formalise the written declaration afterwards. Check the exact deadline in your specific policy, as it may vary.

Does my insurance cover a fire caused by my own negligence?

Yes, negligence is covered by fire insurance: a pan left on the hob, an insufficiently extinguished cigarette, an overturned candle, an electrical appliance left plugged in. Negligence is an unintentional act that falls within the scope of the cover. In contrast, a deliberate act — intentionally starting a fire to claim compensation — is systematically excluded from all policies and constitutes insurance fraud, which is a criminal offence.

What should I do immediately after a fire?

Call the fire brigade on 112 if the fire is still active and evacuate the occupants. Once safety is assured: photograph all damage from every angle, do not discard any damaged item before the expert visit, and contact your insurer within 8 days. If you suspect malicious intent, file a report with the Grand Ducal Police and send a copy to your insurer. The CGDIS operates free of charge, 24/7, across the entire Grand Duchy.

How does replacement value compensation work?

Replacement value compensation allows you to replace your belongings with equivalent new items, with no depreciation deducted. It works in two stages: a first payment equal to the actual cash value (after depreciation) is made upon acceptance of the compensation offer; a second payment equal to the recovered depreciation is made after the replacement work has been carried out, upon submission of paid invoices. You generally have two years to complete the repairs and claim this second payment. Check with your insurer whether this option is included in your plan or available as an add-on.

Are smoke detectors really compulsory in Luxembourg?

Yes, since 1 January 2023, all Luxembourg dwellings must be fitted with smoke detectors in accordance with the law of 6 December 2019. They must be installed in escape routes (corridors, stairwells) and in every bedroom. The owner is responsible for installation; the occupant is responsible for maintenance (testing and battery replacement). The law provides no criminal penalty but the owner bears civil liability in the event of damages. According to the ACA, Luxembourg insurers cover fire claims even in the absence of a detector, as the primary aim is to save lives.

Is there an excess on fire insurance in Luxembourg?

As a rule, there is no excess on home insurance policies in Luxembourg. This is a distinctive feature of the local market: unlike in France or Belgium, Luxembourg insurers generally do not apply an excess to fire claims. You are reimbursed from the very first euro of damage. This absence of an excess partly explains why premiums are slightly higher than elsewhere. Nevertheless, do check your specific policy conditions, as some entry-level plans may include an optional excess.

How long does it take to receive compensation after a fire?

Timelines vary depending on the extent of the damage. For a minor claim (damage under €5,000), expect 30 to 45 days between notification and the first payment. For a major fire (house partially or completely destroyed), the process may take 3 to 6 months: expert visit within 7 to 15 days, report within 2 to 4 weeks, compensation offer within 30 to 60 days, first payment within 60 to 90 days of acceptance. The better documented your file from the outset (photos, detailed inventory, receipts), the faster the process.

What if I disagree with the expert’s assessment?

If you disagree with the insurer’s appointed expert, you can: request detailed explanations of the methods and calculations used; provide competing estimates or invoices proving the actual value of the items; appoint an independent expert of your choice (costs initially at your expense, potentially reimbursed if your valuation is upheld); as a last resort, refer the matter to the insurance ombudsman or initiate legal proceedings. Luxembourg policies, such as AXA OptiHome, explicitly provide for a contradictory expert procedure. Most disputes are resolved amicably.

Does my insurance cover rehousing costs after a fire?

Yes, if your home becomes uninhabitable following a fire, your home insurance generally covers temporary rehousing costs (hotel, furnished rental) for the duration of the repair works. LALUX easyPROTECT explicitly includes a rehousing service through its Home Assistance programme. AXA OptiHome and Foyer mozaïk also provide assistance cover including rehousing. For landlords, a « loss of rental income » guarantee can be taken out as an option to cover rent not received during the period the property is unavailable. Check the caps and durations applicable under your general conditions.

Can I switch insurer after a fire claim?

Yes, you can cancel your home insurance after a claim, but with a few precautions. If compensation is still being processed, it is advisable to wait for full settlement before switching insurer to avoid complicating your claim. Once settled, you can cancel at the annual renewal date with 30 days’ notice. Bear in mind that a recent fire claim may lead a new insurer to apply a loading or decline cover. Use our comparison tool to find the best option for your situation.